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Surcharge adds a flat or percentage fee on top of the transaction total when the customer pays by card. Unlike Dual Pricing, the fee structure is set by the ISO only — merchants cannot adjust it themselves.
Surcharging is only permitted in certain jurisdictions. Confirm compliance with local regulations before enabling Surcharge for a merchant.
Surcharge and Dual Pricing cannot both be enabled on the same merchant. Enabling one disables the other. If the merchant is currently using Dual Pricing, disable it before enabling Surcharge.

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How to get here

Entities → find the Entity → Manage → Settings → Surcharge tab.

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Configure Surcharge

1

Open the Surcharge tab

From the Settings page, click the Surcharge tab.
2

Enable Surcharge

Toggle Surcharge on.
3

Select locations

Select the locations where Surcharge will apply. Surcharge can be enabled on specific locations only.
4

Select the fee type

Choose Percentage to apply the surcharge as a percentage of the transaction total, or Amount to apply a fixed dollar amount.
5

Enter the fee value

Enter the Fee Value — the percentage or flat amount to add to card transactions.