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The Admin Message Composer lets ISO admins send formatted in-app notifications to merchant entities under their ISO. Messages are delivered directly to the merchant’s Inbox in Taliup HQ. The composer uses a three-step flow: choose your audience, configure it, then write and send your message.
Admin Message Composer page with the title 'Admin Message Composer — Send notifications to your users' and three audience selection cards: By Group (ISO), By Specific Entity, and To All Entities (Platform-wide)

The Admin Message Composer showing the three audience options before an audience type is selected.

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Step 1 — Choose your audience

Select one of three audience modes. Switching to a different mode resets all audience and message fields.

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Step 2 — Configure your audience

Step 2 adapts to the audience mode you selected.

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By Group (ISO)

Admin Message Composer with By Group (ISO) selected, showing step 2 titled 'Select ISO Group(s) — Select one or more ISO groups to message.' with an ISO Groups multi-select input (Search for an ISO group placeholder) and a checkbox: Also include businesses from any sub-ISOs within the selected group(s)

Step 2 for By Group (ISO): a multi-select ISO group dropdown and a sub-ISO inclusion checkbox.

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By Specific Entity

Admin Message Composer with By Specific Entity selected, showing step 2 titled 'Find and Select Businesses — Search for individual businesses to add.' with a pill-shaped Search Business input (Search by name... placeholder) and a Compose Your Message section below

Step 2 for By Specific Entity: a name search input that shows live results below, with selected businesses appearing as removable pills.

Type at least 2 characters in the Search Business field to trigger a live search. Results appear in a dropdown below the input — click any result to add it to the recipient list. Selected recipients appear as pills beneath the search box. Click the × on any pill to remove that business from the recipient list.

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To All Entities (Platform-wide)

Admin Message Composer with To All Entities (Platform-wide) selected, showing step 2 titled 'Confirm Platform-wide Audience' with an amber warning banner: 'You are about to send a platform-wide announcement to every business. Please confirm your message before sending.'

Step 2 for To All Entities: a confirmation warning banner before the Compose Your Message section.

No audience configuration is needed. An amber warning banner appears to confirm that the message will be delivered to every merchant entity on the platform. Review your message carefully before sending.
Platform-wide messages cannot be recalled after sending. They are delivered to all merchants regardless of ISO, status, or plan.

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Step 3 — Compose your message

The rich-text editor supports:
  • Text formatting: bold, italic, underline, strikethrough
  • Paragraph alignment: left, center, right, justify
  • Block types: blockquote, inline code
  • Lists: ordered, unordered, indent/outdent
  • Text color and background color
  • Links, inline images, and tables
  • Clear formatting

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Sending

Click Send Message to deliver the notification. The button shows a spinner and the label changes to Sending… while the request is in flight. On success, the entire form resets to the initial state — the audience selection is cleared and all fields are emptied, ready for the next message.