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Bulk Upload loads a merchant’s product list from a spreadsheet instead of adding items one at a time. Download the Taliup template, fill it in, upload it.

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How to get here

Catalogs (or Menus) → Products (or Items) → Bulk Upload.
Bulk Upload Your Products page showing a Download Template button, an Upload File control and a Submit button

The Bulk Upload page with the template download, the file picker, and the Submit button.

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Import products

1

Download the template

Click Download Template. The file is an Excel workbook named BulkUploadTemplate.xlsx.
2

Fill in the sheets

Complete Attributes and Tags first if you plan to reference them, then Products. Column details are below.
3

Upload the file

Click Upload File and choose your completed workbook. The file name appears once it is selected.
4

Submit

Click Submit. The import runs immediately and you land back on the products list with a confirmation.
The import writes straight to the catalog. There is no review step and no undo — check the spreadsheet before uploading. If you want to see the result before it goes live, use Catalog Builder from Taliup HQ admin instead.

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What is in the template

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Products sheet

Taxes are matched by name and are not created by the import. Set them up under Taxes first, or attach them at the catalog level afterwards so they cascade to every item.
An Image must be a public https address. The picture is downloaded and re-hosted by Taliup, stored no wider than 1,200 pixels, and fetched in the background after the import finishes — so give it a minute before checking the product. An address that cannot be used is skipped and the product still imports.

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Attributes sheet

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Tags sheet

A blank Price and a Price of 0 are different things. Blank means the cashier enters the price at the till; 0 creates a genuinely free item, such as a complimentary side. Both the merchant import and Catalog Builder read the column the same way.

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Updating existing products

Export the catalog first, edit the rows you want, and upload the file again. Rows that carry a Product ID update that product instead of creating a new one. Rows with no ID always create. This is the way to add photos to a catalog you already built: export, paste image URLs into the Image column, re-import. A cell you did not change is ignored, so re-uploading an export does not re-download every picture — and a cell you did change replaces the product’s current photo.

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Export the catalog

From the products list, click Export Products. The export is prepared in the background and a download link appears when it is ready — you can leave the page and come back. Export Attributes produces a separate CSV of option groups and their values.

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If the import fails

The whole upload is applied together or not at all, so a failure leaves the catalog untouched. Validation problems come back listed by row number; a problem such as a missing attribute reports the single value that could not be found. The usual causes are: Fix the spreadsheet and upload again.
Importing a large catalogue? Ask your ISO to run it from Taliup HQ admin instead. The admin-side import processes in the background in batches and gives you a downloadable file of just the rows that failed, so you can fix and re-upload those alone.

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Item order

Items imported into a category keep the order they appear in the spreadsheet. Reordering rows in the file and re-importing does not reshuffle items that already exist.