First login, test sale, and troubleshooting for the PAX A920 Pro running Taliup POS. No pairing or connection configuration required.
The PAX A920 Pro is a standalone all-in-one terminal. Taliup POS and BroadPOS run on the same device — there is no companion display, no pairing step, and no connection configuration needed. First setup is simply logging in and running a test sale.
Taliup POS on the A920 Pro is the all-in-one cashier POS and customer-facing payment terminal.
BroadPOS (installed alongside Taliup POS) processes card payments directly on the same device using the POSLink SDK — no companion display, no external connection required.
The A920 Pro communicates with Taliup HQ for login, transaction posting, and subscription verification.
If no users appear on the login screen, the A920 Pro TID is not yet registered in Taliup HQ — complete device registration first.
2
Enable Demo Mode (Subscription plans only)
If the merchant’s Taliup plan is Subscription, open the overflow menu (top-right ⋮) and choose Demo Mode. Enter the six-digit demo passcode from your ISO. The default is often 000000.
The overflow menu on the A920 Pro showing the Demo Mode option.
3
Log in
Enter the merchant user’s six-digit passcode. Use the Employee passcode created when the Entity was set up in Taliup HQ (for demo setups this is often 111111).
Enter a small amount (for example $0.01) and tap Charge. Complete any tip, surcharge, or dual-pricing prompts, then follow the on-screen card instructions to tap or insert a card.
3
Confirm the transaction
Confirm the sale appears under Transactions in Taliup POS. Confirm the same transaction appears in Taliup HQ.
A successful test confirms BroadPOS configuration and cloud connectivity.
Confirm the A920 Pro TID exists in PaxStore and a matching Device record exists in Taliup HQ before opening Taliup POS. Confirm the Entity has at least one assigned user (an Employee is created automatically when the Entity is created in Taliup HQ).
Demo Mode passcode rejected
Confirm the passcode with your ISO, confirm the device has internet, and confirm the TID is registered in Taliup HQ.
Device keeps logging out with 503 errors
The marketplace subscription may have expired. Renew in PaxStore or use Demo Mode.
Merchant locked out of Taliup POS
An ISO Administrator may have disabled the merchant’s Location in Taliup HQ. Re-enable it under Settings → Locations.
No card prompt after tapping Charge
BroadPOS is missing or misconfigured. Re-push BroadPOS Manager, then the acquirer BroadPOS app with VAR parameters, then Taliup POS — in that order. See PaxStore setup.
Card prompt appears but payment is declined or fails
Verify the acquirer BroadPOS parameters (TID, MID, host URL) match the VAR sheet. Re-push the acquirer BroadPOS app with corrected parameters if needed.
