> ## Documentation Index
> Fetch the complete documentation index at: https://docs.taliuphq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Virtual Terminal

> Configure the Virtual Terminal to allow authorized staff to process card-not-present payments directly from the Taliup HQ dashboard.

The **Virtual Terminal** lets authorized staff process card-not-present payments directly from the Taliup HQ dashboard — no physical payment terminal required. It is useful for phone orders, back-office charges, and situations where the customer is not present.

The Virtual Terminal uses the merchant's **Online Gateway** credentials and is tied to the merchant's MID (configured under [Locations](/taliup-hq/onboarding/locations)). The Online Gateway must be configured before the Virtual Terminal can process payments.

<Frame caption="The Virtual Terminal configuration tab in Taliup HQ, showing Transaction Modes and Payment Methods.">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/taliup/images/taliup-hq/virtual-terminal.png" alt="Virtual Terminal tab with Location selector, Transaction Modes checkboxes, Enable Discounts and Fees toggles, and Payment Methods toggles" />
</Frame>

## How to get here

**Entities** → find the Entity → **Manage** → **Settings** → **Virtual Terminal** tab.

## Configure the Virtual Terminal

<Steps>
  <Step title="Open the Virtual Terminal tab">
    From the **Settings** page, click the **Virtual Terminal** tab.
  </Step>

  <Step title="Select the location">
    Select the **Location** where the Virtual Terminal will be used. The Virtual Terminal is tied to the Online Gateway credentials for the selected location.
  </Step>

  <Step title="Select transaction modes">
    Under **Transaction Modes**, select the modes you want to offer the merchant:

    | Mode              | Description                                                                                                                           |
    | ----------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
    | **Quick Sale**    | The merchant enters an amount and proceeds directly to payment — equivalent to Open Sale in Taliup POS.                               |
    | **Itemized Sale** | The merchant selects products from their Catalog to build an itemized order before payment — equivalent to the Catalog in Taliup POS. |
  </Step>

  <Step title="Configure discounts and fees">
    * Toggle **Enable Discounts** on to allow the merchant to apply discounts from **Catalog → Discounts** on Virtual Terminal orders.
    * Toggle **Enable Fees** on to allow the merchant to apply fees from **Catalog → Fees** on Virtual Terminal orders.
  </Step>

  <Step title="Select payment methods">
    Under **Payment Methods**, enable the methods the merchant will accept:

    | Method    | Description                                                                                        |
    | --------- | -------------------------------------------------------------------------------------------------- |
    | **Cash**  | Records a cash payment. No card processing occurs.                                                 |
    | **Card**  | Processes credit card and Visa/Mastercard debit card payments through the Online Gateway.          |
    | **Other** | Records a payment made by any method other than cash or card (for example, check or store credit). |
  </Step>

  <Step title="Save">
    Click **Save**.
  </Step>
</Steps>

<Note>
  The Virtual Terminal requires an active **Online Payment Gateway** to process card payments. Configure the gateway under [Locations](/taliup-hq/onboarding/locations) before enabling **Card** as a payment method.
</Note>